Terms & Conditions
If you have a problem with your order, contact us immediately and we'll solve it. We'll replace the item, issue a credit, exchange a salable product, or do whatever is necessary to keep you a satisfied customer.
Net 30 days to accounts with established credit. A credit application is available in the "Download" section of the web site. We accept Visa, MasterCard, and American Express credit cards.
Orders of in-stock items are processed, packaged and shipped on UPS Ground, FedEx Ground or common carrier within 24 hours of receipt. Items temporarily out of stock will be backordered and shipped upon arrival to our warehouse. We ship F.O.B. shipping point, which is either from our warehouse or from the manufacturer. All shipping charges will be prepaid and added to your invoice. Shipping charges are based upon the merchandise value of your order, however there are some freight intensive items that the chart does not apply to. Olsen Safety will contact you with a freight quote prior to shipping.
Merchandise Value Amount
Please call our customer service department at: (800) 343-6461
We take great care in filling, packaging and shipping your order. If a shipment is lost or damaged in transit, please note the damage on the delivery receipt and obtain an inspection report with the carrier. Please give us a call within 3 days at (800) 343-6461
Due to market fluctuations, prices are subject to change without notice. Prices will be confirmed at the time of order.
There is no minimum order requirement.
CONFIRMING PURCHASE ORDERS
Confirming purchase orders is not necessary. If you must mail them, please clearly mark them confirming in order to avoid duplication.
We are required to charge sales tax to Wisconsin customers on total merchandise and Shipping & Handling charges. We are required to charge sales tax to Illinois customers on total merchandise. If you are a tax-exempt organization, please submit your exemption certificate.
Items must be returned within 7 days of receipt. Please call our customer service department for return procedures and shipping instructions prior to return. Special order items, videos and custom imprinted products are non-returnable unless there is a defect in quality or workmanship. Shipping charges should be prepaid unless otherwise arranged in advance. No COD's accepted. All merchandise must be carefully packed and will be subject to charge if not in salable condition.
Other parties have manufactured all products found in this catalog. Olsen Safety Equipment Corporation makes no warranties of any kind and disclaims all express warranties and any implied warranty of merchantability or fitness for a particular purpose. Seller shall not be liable for any injury, loss or damage, direct or consequential, arising out of the use of, or inability to use, the product. Seller's only obligation shall be to replace such quantity of the product proved to be defective. Before using, the user shall determine the suitability of the product for his/her intended use, and user assumes all risk and liability whatsoever in connection therewith. In all events, our liability shall be limited to and shall not exceed the purchase price paid for the products by the Buyer.
TECH ED SAFETY
Providing school safety items for industrial arts & science classrooms for 40+ years! Keep your students protected with quality & affordable PPE! Click to view school safety supplies for your students.